I don't disagree. One thing that RMTransit on Youtube talks a lot about is that transit is a lot more expensive to build in the Anglosphere of the US, Canada, Britain, and Australia, and so despite these countries investing a lot of money into it recently, there's an order of magnitude less return on investment than similar projects happening in the rest of Europe and Asia.
Return on investment not being profit for the transit system, but moreso a more extensive, faster network for riders.
I used scotrail for the first time in years as a casual return visitor to the UK from Oz. It was ok and on time and clean, and the QR code on/off experience was fine but the confusion of choices trying to book.. complete nightmare. Privatisation has only partially been unwound and multi app multi provider timetable and ticket exposure to casual users is away with the bees.
Return on investment not being profit for the transit system, but moreso a more extensive, faster network for riders.