I bought a "lifetime" 1Password license over a decade ago before they switched to a monthly-fee model. Now I'm getting a notice that I must upgrade to a monthly-fee-based model to continue using 1Password (see https://support.1password.com/upgrade-mac/). What the heck? Can I sue?
Where does it say that you have to migrate to v8? There's nothing on that page that says you can't continue using your old "lifetime" license for, well, a lifetime.
On the other hand, if you want to upgrade, I think it's reasonable to expect that you only get the new updated version if you pay whatever they decide to charge for. You, of course, are entitled to vote with your wallet if you don't think the price is fair.
Am I missing anything?
ps: no relationship with AgileBits, other than being a customer since the days of "lifetime" licenses, and now a happy subscriber of their family plan.
Firefox will stop supporting Manifest V2 at some point in the future as well (just a lot later than Chrome). I presume the extension will continue to work past the end of support date if it's already installed and your browser still supports Manifest V2?
People like to criticize subscription models, but this is why you actually want them. It's easier to keep everything mostly up-to-date than do a big migration every decade, and if the pricing is set right (it usually isn't), it works out to the same amount in the end.
This is why we should have options. I would rather do the occasional migration than have software I rely on constantly changing. Even worse is when that software auto-updates and I can't even decide when the change will happen.
Your point is valid as well. There's no reason both of our preferences shouldn't be accommodated.
Sketch (the prototyping app) did the right thing and offered both. One-time fee for lifetime use with 1 year of upgrades, with an annual payment option for continuous updates. I bought a license in 2019, have never needed to upgrade.
Imagine that you purchased a Windows XP license more than a decade ago, which was, of course, considered "lifetime." Now, with the release of Windows 11, you understandably cannot use your Windows XP license for it.
The lifetime license usually applies to the version you bought - not anything else.
Then there's this get-out-of-jail free card:
> AgileBits Inc. makes no guarantees, representations or warranties of any kind as regards the website and associated technology. Any purportedly applicable warranties, terms and conditions are excluded, to the fullest extent permitted by law. Your use of the Service is at your sole risk.
And you can't sue:
> All disputes and questions whatsoever which shall arise between AgileBits Inc. and you in connection with this Service Agreement, or the construction or application thereof or any provision contained in this Service Agreement or as to any act, deed or omission of any party or as to any other matter in any way relating to this Service Agreement, shall be resolved by arbitration. Such arbitration shall be conducted by a single arbitrator.
Alternatively, you can consider switching to a keepass compatible app. To be completely independent you could save your key file encrypted on a cloud folder (e.g. icloud, onedrive,...) and use any of the available keepass compatible clients on your devices while still having everything in sync.
Was it sold as a "lifetime" licence with free upgraded to future versions? I suspect not. A perpetual licence to 1Password 7 is just that, a perpetual licence to that version of 1Password. 1Password 7 will still work, and the only reason the extension will stop working is due to Chrome dropping support for Manifest V2. Would you be complaining if the desktop application stopped working due to updates to your OS?
C’mon man, you can’t be serious. A password manager without a browser extension is a useless password manager. And please note that 1Password7 extension will stop working, not the newer version…
That's because the 1Password Classic extension is tied to the 1Password 7 desktop app, whereas the new 1Password X extension is more standalone (and only supports cloud vaults). Because 1Password 8 also only supports cloud vaults, there wouldn't have been any reason to support the 1Password Classic extension on 1Password 8, hence support for that is similar to support for 1Password 7 (i.e. they won't be moving to Manifest V3 for it, as it's not the current version anymore).
Would it have been nice for 1Password 8 to support local vaults, or 1Password X to support accessing local vaults from 1Password 7? Yes, but they're hardly under any obligation to do so. The simple fact is 1Password 7 is an older version, so isn't getting major updates. As 1Password Classic is only for 1Password 7, neither does it. It's an older version, not fully supported anymore, so it's not going to get a port to Manifest V3. Admittedly, I have no idea how much work that would even be, but it's hardly something that is expected for an old version.
I doubt there would be as much fuss over this if 1Password 8 supported local vaults and had a perpetual licence. This is just the normal case of old versions of things no longer working on newer software. The fact that 1Password dropped support for local vaults in newer versions is beside the point, and another thing entirely.
I had a similar situation once but it turned out I didn't read the fine print because even though I had a "lifetime" membership, the company could revoke it at any time for any reason.
One of those life lessons you can really only learn the hard way.
Wait until you find out about "lifetime" warranties. It turns out that in California, the only guarantee you have on a so-called "lifetime" warranty is that it has to have a duration of at least 3 years. I'd be willing to bet most states don't have any better legal guarantees.
IMO you either upgrade to 1password 8 or migrate your vault to another password manager. I stopped using 1pwd7 as soon as I set up my new Mac, to my surprise I discovered I couldn’t install the classic Firefox extension anymore, even though manifest v3 was delayed on Chrome and Firefox would likely follow the deprecation of v2 much later. I can’t disagree more with other comments, the OP doesn’t want to upgrade, he wants to keep using the classic extension that is now unavailable. I migrated to Bitwarden
This happened to me with SplashID in 2016. I just dropped them. IANAL but I bet the license didn't contain the term "irrevocable". Interesting if it does!
To be honest I've thought about it a number of times, and I'm noticing that it's getting better and better each year; at some point it will pass 1P for me (since I'm such an Apple addict) that I'll probably switch over.
Was it really tens of thousands? Looks like 1password 7 standalone was $50, not sure what it used to be when the standalone license was the only option.
No, I meant that I thought this guy must've paid 10s of thousands for this license that he can no longer use. Because why would he be thinking about suing anyone unless he really feels aggrieved over the amount of money plus 10 years+ of use he got.
Ah, I see. I thought that he was upset because of the principle of the thing, not because he didn't feel that he got value.
It sounds to me like he's saying "a promise is a promise". And he's not wrong on that narrow point. I think that perhaps he took the promise as being more broad than it really was, though -- and any promise of "lifetime" anything will inevitably be broken anyway.
In the UK -- to my understanding -- the "lifetime" of a standard contract is 5 years unless it is a deed. If it is the contract that binds parties then I would deduce that no "lifetime" can exceed the life-time of the contract in so far as it generates an obligation.
Hence, I'm not sure OP is joking. It could just be an astute question.
On the other hand, if you want to upgrade, I think it's reasonable to expect that you only get the new updated version if you pay whatever they decide to charge for. You, of course, are entitled to vote with your wallet if you don't think the price is fair.
Am I missing anything?
ps: no relationship with AgileBits, other than being a customer since the days of "lifetime" licenses, and now a happy subscriber of their family plan.